General Information
In May of 2018, Aspire Global International Ltd launched Pirate Spin Casino, an online casino focusing on providing lots of gaming choices to their customers in a good-looking and easy to navigate the environment. With more than 600 games available, you should be able to find several new or old favourite games to enjoy.
The casino is licensed under the gambling legislation in both Malta and the UK, to cover players from all over the world. To further simplify for international players, you can use nine different currencies for deposits and placing bets.
Pirate Spin Casino Bonuses, VIP and Special Promotions
Pirate Spin Casino offers all new members a welcome bonus of matching the first deposit 100% up to €200. In addition, get 100 free spins on slots after your first deposit. To ensure fair play, the bonus must be wagered 35 times before cashing out. Sounds fair? It is, but do note that not all games and bets give full wagering. The exact conditions are hidden in the T&C page and they are somewhat tricky and limiting.
The bonus system at Pirate Spin Casino is automatic. For every €40 wagered you are awarded 1 bonus point. Accumulating bonus points will move you to the next VIP level, and the bonus points can also be converted to bonus money to be used for playing. The conversion rate depends on your VIP level.
The VIP ladder at Pirate Spin Casino has six levels. All levels have a welcome package with some free games, and once a VIP you can participate in the VIP Live Tournaments. All VIPs are also given a number of games for the Sunday Free Play every week. The three top VIP levels include a personal account manager. The two top levels are by personal invitation only.
Exclusive offers and special promotions are distributed by the Pirate Spin team regularly via email.
Pirate Spin Casino Games and Game Providers
Pirate Spin Casino displays games from more than fifteen game suppliers, among them some of the major companies in the business such as Play’n Go, NeoGames and NetEnt.
The 600+ games make for the great variety of games to choose from. You will find video slots like Starburst, several bingo games as well as scratch cards such as Hit the Bank and Wings of Cash. If you prefer classic casino games you will find several card games, including Deuces Wild and Blackjack a well as roulette.
Pirate Spin Casino also provides a full live casino experience, with several card tables, including both Blackjack and Baccarat, a well as several roulette tables.
Before releasing a game series the game is tested and the results are analysed by the Pirate Spin team in order to provide the 1 in 3 payout rate at the release of the series. Each game series is created by using a random number generator, and the individual games are
randomly selected once clicked by the player.
Pirate Spin Casino Security and Payment
The data security at Pirate Spin Casino is pretty standard for an online casino, 128 bit SSL encryption for all transactions and data storage on secure servers behind firewalls. No complaints, and nothing to be worried about.
The money deposit process is smooth and easy. There are several options to choose from, for example bank transfer, credit cards, Skrill or Neteller. Your deposited money is immediately available on the site for most options except bank transfers, where a few days for processing are needed. The casino homepage has a table of the different options available, and it could be worth having a look at that, especially if your home currency is not euro.
Cash-out options are a bit more limited, which makes it a good idea to check the table of deposit and withdrawal options on the casino homepage. Most cash-out options will have a three-day processing time, but for a few options, this time will be increased further.
Some Know Your Customer (KYC) routines have been implemented at Pirate Spin Casino. For example, if you want to cash-out more than €2300 you will need to provide documentation to support your identity. A monthly maximum withdrawal limit of €7000 has also been implemented.
Pirate Spin Casino Responsible Gaming
Pirate Spin Casino has implemented some functionality to help promote responsible gaming. All members can limit their daily, monthly or weekly deposits, and the deposit history is easily accessed. Limits on your bets and wagering can also be put in place by contacting the support team.
Opting out of the promotional emails is also a possibility, as well as opting out of all bonuses apart from the welcome bonus.
Should you want, you can temporarily suspend your account for a set period of time.
Pirate Spin Casino Support
The support function is currently where Pirate Spin ought to implement some improvements.
The customer support can be reached via live chat or email, but it would be good to have phone support available as well.
A 24/7 support would also be an improvement to the opening hours, which currently are 8 am to 1 am CET.
The FAQ page is in need of corrections and updates.
Finally, it would be good to be able to contact the support in several languages, and not only English as today.
The support team is doing a great job though, they are quick to respond and both friendly
and knowledgeable.
Final Thoughts
Pirate Spin Casino provides an ok experience, given some slack due to the recent launch. The number and variety of games is great, and it will be interesting to follow the site to see if they add new titles going forward.
The look and feel of the site is very well designed and consistently implemented and no major updates are required to keep the casino visit a good experience.
However, to be a top notch online casino and retain current customers as well as attract new ones, further improvements along the lines outlined here are needed.
